TERMS AND CONDITIONS

Definitions used in these Terms and Conditions shall mean:

Customer (Business Customer) – a natural person conducting business activity, a legal entity or an organizational unit with legal capacity, purchasing goods in connection with their business activity;

Civil Code – the Act of 23 April 1964 (Journal of Laws, as amended);

Terms and Conditions – these Terms and Conditions for the provision of electronic services;

Online Store (Store) – the online service available at [address], through which the Customer may place orders;

Goods – products offered in the Store;

Sales Agreement – an agreement concluded between the Seller and the Customer via the Store;

Order – a declaration of intent made by the Customer aimed directly at concluding a Sales Agreement.

These Terms and Conditions define the rules and conditions for using the Pawpol Wholesale Footwear online store.

The Store is operated by PAWPOL Paweł Filipowicz Limited Partnership, ul. Galaktyczna 32A, 80-299 Gdańsk, Poland, VAT ID: 5842814734, REGON: 521384684.

The Store operates exclusively as a wholesale (B2B) platform.

Sales are available only to Customers conducting business activity.

Registration and account verification by the Seller are required to make purchases.

If the Customer does not have a VAT number/VAT EU number, cooperation is possible only after individual contact and acceptance by the Seller.

Registration constitutes acceptance of these Terms and Conditions.

The Store does not conduct sales to consumers.

We conduct wholesale sales only. The minimum order quantity is one collective package/carton of a given product, defined separately for each product.

If an ordered product is unavailable, the Customer will be informed immediately. Please note that some products displayed on the website may already be sold out, for which we sincerely apologize.

All prices are quoted in PLN net (per one piece/pair). VAT is added in accordance with applicable regulations. A VAT invoice is issued for every order and sent electronically via e-mail.

For intra-Community transactions (EU), the VAT rate applicable under current legal regulations shall apply, including the possibility of applying a 0% VAT rate if statutory conditions are met.

The Seller reserves the right to verify Customer data and refuse order fulfillment in the event of incorrect information.

Available payment methods:

Bank transfer details:
PAWPOL Paweł Filipowicz
ul. Galaktyczna 32A
80-299 Gdańsk
VAT ID: 5842814734

Bank: PKO BP ODDZIAŁ 17 W GDYNI
IBAN: PL59144010260000000000365912

The first order from a new Customer is processed ONLY via cash on delivery.
Subsequent orders may be processed according to the Customer’s choice: bank transfer or cash on delivery.

Ordered goods are shipped within Poland and abroad via GLS courier service.

Shipping costs depend on the destination country and the size of the order. Within Poland, the shipping cost is 12 PLN gross for one package. For shipments outside Poland, please contact us by phone or e-mail before making payment in order to determine shipping conditions.

Goods are shipped after order confirmation, within a maximum of 24 hours from receipt of payment or confirmation of cash-on-delivery shipment (business days only).

The Customer is always informed about order acceptance and shipment.

Purchased goods are delivered to the address provided in the order.

The Store shall not be liable for incorrectly completed order forms resulting in failed delivery. In such cases, the Customer bears additional shipping costs.

Orders will be fulfilled provided the goods are available in stock. If part of the ordered goods is unavailable, the Customer will be informed immediately and will decide on the method of order fulfillment.

In exceptional circumstances, shipping costs may change. The Customer will be informed before shipment.

The Store shall not be liable for delays caused by the courier company.

If the shipment is damaged, a damage report should be prepared in the presence of the courier and the Seller should be contacted immediately. Checking the shipment upon receipt is necessary for considering claims regarding transport damage or theft. Acceptance of the shipment without reservations results in the expiration of claims related to shortages or mechanical damage.

It is recommended to inspect the shipment in the presence of the courier.

In the event of damage, a damage report should be prepared.

Complaints regarding goods should be reported immediately.

Complained goods should be returned to the Seller’s address.

The Customer bears the cost of returning complained goods.

If the complaint is accepted, the Seller shall:

Complaints are considered individually.

Due to the wholesale nature of sales (B2B), the right to withdraw from the agreement does not apply unless otherwise agreed individually by the parties.

Customers’ personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

The data are used for the purpose of order fulfillment, including delivery and settlements, and may be shared with entities cooperating with the Seller (e.g. courier companies, payment operators, accounting offices) only to the extent necessary for these purposes.

The data controller is PAWPOL Paweł Filipowicz Limited Partnership.

Detailed information can be found in the Privacy Policy.